Contact Us

We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.

Customer Service

Response Time: Within 24-48 hours
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Department-Specific Contacts

Orders & Shipping

For questions about:

  • Order status and tracking
  • Shipping information
  • Delivery issues

Returns & Refunds

For questions about:

  • Return authorization
  • Refund status
  • Exchanges

Product Information

For questions about:

  • Product details and specifications
  • Availability
  • Product recommendations

Privacy & Data

For questions about:

  • Privacy policy
  • Data requests
  • Account deletion

Business & Partnerships

For inquiries about:

  • Wholesale opportunities
  • Collaborations
  • Media requests

Mailing Address

TheOrdlnary
[Street Address]
[City, State ZIP]
[Country]

Note: This address is for correspondence only. Please do not send returns without prior authorization.

Social Media

Follow us and stay connected:

Instagram: @theordlnary
Facebook: TheOrdlnary
Twitter: @theordlnary

Frequently Asked Questions

Before reaching out, you may find answers to common questions in our FAQ section.

Website Support

If you're experiencing technical issues with our website, please include:

  • Your browser and version
  • Device type (desktop, mobile, tablet)
  • Screenshot of any error messages
  • Description of the issue